Too many lines to check
One invoice can list hundreds of waybills. By hand, a team can check a sample and has to trust the rest.
Freight invoice audit and recovery
Time is money.
Save both.
Yorru checks every courier and freight invoice against your contracted rates and shipment data. Find overcharges, build evidence-backed disputes, and track each case until the credit is applied or the refund is received.
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CourierVeldline Couriers
Invoice total (incl. VAT)R101,706.51
Waybills418
Audit statusReview ready
WaybillCheckInvoicedExpectedDifferenceAction
418 waybillsAugust 2026
Fuel levy19.9% vs 15.3%
R14,240.44Invoice line
R10,948.68Agreed levy
+R3,291.76Overcharge
Review dispute
11 waybillsAugust 2026
Outlying areaMetro addresses
R2,640.00Invoice line
R0.00Not outlying
+R2,640.00Overcharge
Review dispute
418 waybillsAugust 2026
OvernightFreight
R71,560.00Invoice lines
R71,560.00Rate card
R0.00No difference
Matches
Identified on this invoiceR5,931.76
Evidence attached
Flagged charges2
Amount to dispute (excl. VAT)R5,931.76
1
Invoice line matchedFuel levy · all 418 waybills
2
Contract rate foundFuel levy table · August 2026
3
Waybills checkedService, route and delivery address confirmed
4
Dispute evidence readyInvoice, agreement and waybill attached
The problem
Nobody has time to check every courier and freight invoice.
A month of courier and freight spend can arrive as hundreds of invoices and thousands of waybill lines. Finance has to pay on time. Logistics knows what each delivery should have cost. The two are seldom compared line by line, so lines are often paid as billed.
Prices that keep moving
Fuel levies move with the fuel price: weekly for some companies, monthly or quarterly for others. Outlying-area, volumetric and after-hours charges each follow their own rules.
Evidence in different places
The rate card sits in one inbox, the agreement in another, and proof of delivery in a courier or freight portal.
Disputes that stall
A dispute means emails, attachments and follow-up before the dispute window closes, so small overcharges are left alone.
Overcharges that slip through are paid, and small ones are seldom worth chasing by hand. Yorru checks every line it can match to an agreement and a waybill, and shows you the ones it could not.
One view of freight spend
See what needs attention.
Know what happens next.
Bring audit results, disputed value and recovery status into one operating view. Finance sees the money, logistics sees the cause, and every open issue has an owner and next action.
Audit outcomeAll invoiced charges
By value · R47.8m89%cleared
Matched and clearedR42.66m
Needs reviewR1.12m
In disputeR640.4k
Waiting for evidenceR318.2k
Could not checkR3.06m
Recovery pipelineFrom finding to money back
Open and closedFuel levy above agreed tableFinance operationsReviewR268,400
Waybills billed twiceLogistics controlReady to disputeR196,700
Volumetric weight overstatedTransport teamAwaiting replyR131,900
01Every invoice line checked
02Contract and shipment matched
03Evidence ready for each dispute
04Recovery tracked until the money is back
Freight overcharges hide in the detail
A correct rate can still
be the wrong charge.
A courier or freight company can use the agreed rate and still bill the wrong amount. The wrong weight, a duplicate fee, an invalid surcharge or a missed service can all pass a simple rate check.
Wrong weight or volume
Compare billed weight and dimensions with the shipment that actually moved.
Duplicate or repeated fees
Find the same charge across invoice lines, shipments or billing periods.
Surcharges outside the agreement
Check fuel, remote area, handling and other accessorials against the terms in force.
Service not delivered
Connect delivery evidence and service levels to the amount that was billed.
What changes for your team
Freight audit without another spreadsheet.
Start with the files you already receive
Use courier and freight invoices, rate cards, agreements and shipment data in the formats already moving through your operation.
Check every charge, not a sample
Review the whole invoice against the commercial terms and shipment facts behind it.
See why a charge was flagged
Keep the billed amount, expected amount, failed check and supporting evidence together.
Move findings into recovery
Approve disputes, track each company’s response and follow each case until the credit is applied or the refund is received.
Audit coverage
Check beyond the base rate.
Yorru brings the main sources of freight leakage into one review. Each failed check shows the commercial term, shipment fact or service evidence behind it.
Contracted rates
Lane, service, zone, weight break and effective date.
Weight and dimensions
Actual, billed and volumetric weight.
Surcharges
Fuel, remote area, handling and accessorial fees.
Duplicate charges
Repeated shipments, invoice lines and fees.
Service performance
Delivery status and agreed service levels.
Missing evidence
Incomplete rate cards, shipment data or delivery proof held for review.
How it works
One workflow from
invoice to recovery.
Bring invoices in as your courier and freight companies send them. Yorru matches every charge to the contract and shipment behind it, puts the largest differences first, prepares the dispute, and keeps the case moving until the credit is applied or the refund is received.
- 01
Ingest
Bring every invoice in
Upload or connect the formats your courier and freight companies already use. - 02
Audit
Check every charge
Match the invoice to contracted rates and shipment data. - 03
Review
See the reason and value
Work the largest discrepancies first, with the evidence beside them. - 04
Dispute
Approve the case
Send or download a clear dispute with its evidence attached. - 05
Recover
Track the money back
Keep ownership and status visible until the money is back.
Manual vs Yorru
Where manual invoice checking stops.
Manual checks catch what a person has time to sample. Yorru gives the team one place to review every charge, approve disputes, clear the undisputed balance and follow the recovery.
WorkManual invoice checkingWith Yorru
Checked againstThe contract or a sample of ratesThe contract and the shipment record
CoverageSelected invoices and charge linesEvery line, with the largest differences first
Finding the causeSearch portals, files and spreadsheetsSee the failed check and evidence beside the charge
Raising a disputeWrite the email and assemble attachmentsReview a dispute with the evidence already attached
Paying while you disputeHold the invoice or pay the full amountDispute flagged charges and clear the rest for payment
Tracking recoveryFollow up across inboxes and courier and freight portalsKeep status, owner, next action and recovered value in one queue
Recovery control
A finding is not money back.
Keep every case moving after the audit. Yorru separates what was identified, what was challenged, what was agreed, what was credited and what was actually recovered.
- 01
Identified
A defensible difference is ready for review.
- 02
Disputed
The approved case and its evidence have been sent.
- 03
Agreed
The courier or freight company has accepted the correction.
- 04
Credit issued
The courier or freight company has issued a credit note or promised a refund. The money is not back yet.
- 05
Recovered
The credit is applied or the refund has been received.
Before the demo
What finance, logistics and procurement ask.
What does Yorru check?
Every invoice line is compared with the contracted rate and the shipment behind it: service, lane, billed weight and volume, surcharges, duplicate charges, delivery status and agreed service levels.
What do we need to get started?
Bring a recent courier or freight invoice, the rate card or agreement that governs it, and the matching shipment data. We use the demo to confirm the formats, the companies you use and the evidence available in your operation.
How does the dispute workflow work?
Your team reviews the flagged charge and its evidence, approves what should be challenged, and sends or downloads the dispute. The case stays open with its owner and next action until it is resolved.
Can we pay the rest of the invoice?
Yes. Review the flagged charges, hold or dispute those lines, and clear the undisputed balance for payment instead of blocking the whole invoice.
How is recovered money tracked?
Identified, disputed, agreed, credit issued and recovered remain separate. Yorru only counts the recovery when the credit is applied or the refund is received.
Which courier and freight companies and invoice formats are supported?
Coverage is confirmed against the courier and freight companies you actually use and the files they send. Bring those formats to the demo and we will show the onboarding path for your operation.
Book a demo
Book a demo shaped
around your operation.
Bring the courier and freight companies you use, your invoice formats and one recent invoice. In 30 minutes, we will show how Yorru reviews the charges, surfaces the discrepancies and prepares an evidence-backed dispute.